An interview with the Director of Innovation & Learner Experience (DILE) at SKEMA Business School, Nathalie Hector
What is the mission of SKEMA’s Innovation & Learner Experience Department (DILE)?
At SKEMA, the Innovation & Learner Experience Department (DILE) leads the transformation of learning by placing pedagogical innovation at the heart of the school’s strategy. As a cross-functional team, DILE supports faculty, programme leaders, support services, and students, fostering a culture of experimentation and continuous improvement.
We pilot and scale innovations—both technological (like virtual reality, AI, and immersive platforms) and structural (such as hybrid formats, modular pathways, and skills-based approaches).
We also rethink learning spaces with initiatives like Digital Hubs and Learning Labs, designed as creative environments for collaboration and experimentation.
Our work is underpinned by the Centre for Innovation in Artificial Intelligence (CIIA), which develops advanced, proprietary AI tools to enhance teaching and learning.
How is SKEMA using AI to support student learning?
One of our flagship projects is the AI Assistant—a digital tutor embedded in SKEMA’s K2 platform. Developed by DILE and the CIIA in collaboration with faculty, it offers personalised support for students through tools like document summarisation, AI-generated quizzes, concept reinforcement, and tailored revision planning.
The initial module, Learning Tutor, launched this year. Early results are promising—73% of users reported a positive impact on their learning. We’re now expanding the project with AI-enhanced refresher courses for new Master in Management (PGE) students, staying aligned with the latest developments in educational AI.
What will the classroom look like in 10 years?
By 2035, we expect classrooms to become hybrid, immersive environments. Technologies such as AI, virtual reality, and digital twins will be fully embedded, reshaping how we teach and learn.
Campuses will evolve from being places of content delivery to becoming spaces for human interaction, creativity, and experimentation. Professors will take on the role of learning facilitators, supported by intelligent systems that personalise content and pace.
Learning will be more fluid, more adaptive—and significantly more engaging.